User Happiness
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When customers are faced with a challenge — a gap in their knowledge, a website that’s not intuitive to navigate, a set up process that’s too complex to get through, etc. — they quickly resort to the state of a baby bird. Suddenly, they’ve been made to feel inadequate. They get frustrated and become unwilling / unable to move on.
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Modest Mouse – The World At Large
Ice-age heat wave, can’t complain. If the world’s at large, why should I remain? Walked away to another plan. Gonna find another place, maybe one I can stand. I move on to another day, to a whole new town with a whole new way. Went to the porch to have a thought. Got to the [...]
you could afford me